Standing Offer Arrangement for provision of statewide interpreter services
Queensland Health
GPO Box 48, Brisbane, QLD, Australia, 4001
Z (INACTIVE) Queensland Health Multicultural Services
QH2011
Goods and Services
Standing Offer Arrangement for provision of statewide interpreter services
QHIS2011 - Provision of interpreter services
13 Feb, 2012
Interpreters - (100%)
open offer process
Yes
$21,300,000
(Estimate)
Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Townsville
Mackay Whitsunday Region
Rockhampton
Gladstone
Wide Bay Burnett
South East Queensland
Summarised criteria:<br />1 Capacity to meet the service requirements-20<br />2 Sufficient ongoing number of interpreters-12<br />3 Ability to meet the quality requirements-20<br />4 Compliance with privacy and data protection legislation-yes/no<br />5 Quality Assurance system in place-yes/no<br />6 Ability to manage large volume of bookings-10<br />7 Additional innovations-3<br />8 Satisfactory financial, technical, planning and other resource capability-5<br />9 Ability to meet technical requirements-10<br />10 Cost of services-20
No
Standing offer arrangement
1 Supply of quality interpreter service<br />2 Operational and administration process<br />3 Information technology infrastructure
Nil
Six monthly reports against the agreed Key Performance Indicators.<br />Six monthly reviews will be held with provider at an agreed place and time.
