CS Energy seeks services to improve availability and resiliency of supporting IT operations and services within the Service Desk and Wintel Systems Administration realm.
Principal criteria are:
Decrease staff costs, increase infrastructure service level provided and increase operational efficiency by utilising the managed services provided
Ensure skills resource availability
Provide an overflow facility for increased call volumes or staff abscence
More proactive approach to mitigate incident and problem requests
6 Jun, 2013
Information Technology Broadcasting and Telecommunications - (100%)
