HR Service Innovation Project – Process Documentation  
Z (INACTIVE) Department of State Development
Level 16, 1 William Street, Brisbane, QLD, Australia, 4000
dsd401616
Goods and Services
HR Service Innovation Project – Process Documentation
An experienced Business Process documentation specialist is required to design and map processes, and develop process guides which create an end to end scenario which staff can follow. In addition, the design of workflow documents are required at a level of detail suitable for implementation in Service Now. The processes will include the newly proposed delegations which seek to lower the approval levels across many of the HR Services. The new delegations also try to introduce a level of standardization and consistency about how services are approved.
The key deliverables may include, but not limited to;
• A draft Process Architecture
• A high level process model, a basic guide and workflow designs each for;
o Separations
o Temporary Extensions
o PDA Prototype
o Position Create, Modify and Abolish will be investigated for potential process documentation
Incotrade Australia Pty Ltd are QAssure and GITC Accredited (11152 & Q-2345) meeting the departments’ requirement under IS13 to only engage with GITC accredited suppliers.
6 Jul, 2016
Public Utilities and Public Sector Related Services - (100%)