| The Department of Transport and Main Roads (TMR) has awarded a contract to a third-party provider (Project Co), for the procurement and maintenance management of 75 new six-car units. These new units are known as the New Generation Rolling-stock (NGR).
2) This new fleet is required to allow for the progressive replacement of the existing Electric Multiple Unit (EMU) fleet and to cater for the increase in demand for passenger services in South East Queensland, which stems from the rapid population growth in this area. Queensland Rail will operate these new units as the delegated Operator for Queensland Rail (TMR).
3) While existing business systems in Queensland Rail are being used to manage the rail operations of the network, these systems will not be sufficient or efficient enough for the administration of the commercial performance-based contract Queensland Rail and Project Co are introducing with the deployment of the NGR fleet (Operation Contract).
4) Queensland Rail will therefore require well-defined and streamlined systems and processes to enable it to record and report NGR information in a timely and accurate manner, operate and manage rail operations whilst satisfying the requirements of the Project Co contract, and integrate with both TMR and Project Co business systems.
5) As a result, Queensland Rail has commenced a Queensland Rail NGR Operational Readiness Program. Within this program, a Queensland Rail NGR Systems Project will deliver a suite of system solutions (new and enhanced) to meet the needs of Queensland Rail in the post-NGR environment. These systems have been divided into three domains namely:
a) Train Operations (Queensland Rail);
b) Contract Performance (Queensland Rail); and
c) Contract Management (TMR)
6) Across these domains, sixteen (16) work streams have been identified by previous analysis for systems and processes to be upgraded or implemented to ensure Queensland Rail responds to, and meets, its operational and contractual requirements under the NGR Interface Deed in each impacted business area.
7) The Queensland Rail NGR Operational Readiness Program will ensure the business is ready to operate the new trains and meet the requirements of the contract.
8) A Solution Implementation Partner (SIP) and a Change Management Partner (CMP) will be engaged to manage the implementation and change aspects of the NGR Queensland Rail Systems Project.
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