| All cleaning services are to be performed at the frequency and in the manner described in this specification. Cleaning is to be conducted outside the standard hours of operation which are 8.00am to 5.30pm Monday to Friday. The complex operates extended hours on an as required basis. Cleaning on Saturdays, Sundays and Public Holidays may be performed at any time.
Access to the buildings will be negotiated with the Successful Offeror. Specific security instructions for entry into various buildings apply.
The Successful Offeror will be responsible for supplying adequate personnel to ensure the service is conducted within an acceptable time frame and to the satisfaction of the Project Manager.
The Successful Offeror is required to provide, at the Successful Offeror’s own expense, labour, plant, equipment, agents, chemicals, consumables and other materials necessary for the execution and performance of the services with stock being held on site. The use of suitable environmentally friendly cleaning agents will be viewed favourably by the department.
The Successful Offeror is required to notify the Project Manager within two working days of when the paper hand towels, toilet paper and soap are in need of replenishment. Any stains, marks or deterioration that cannot be rectified by cleaning staff is to be reported to the Project Manager.
The Successful Offeror is responsible for performing all services using suitable cleaning products, agents and chemicals according to the manufacturer’s instructions. All services will be performed to the Project Managers satisfaction.
Equipment such as computers, printers, and photocopiers are to be dusted but not be moved or disturbed during cleaning operations. The Successful Offeror is required to submit correctly rendered invoices to the Project Manager on a monthly basis.
Contract period: Initial 12 month contract with the option of 2 x 12 months extensions.
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