Level 12, 61 Mary Street, Brisbane, QLD, Australia, 4000
Department of Transport and Main Roads - Transport Services
TSD11022
Goods and Services
Recruitment of Call Centre Agency Staff
Recruitment of Call Centre Agency Staff for Customer Service Direct
18 Mar, 2011
Management and Business Professionals and Administrative Services - (100%)
Restrictive ITO
No
$213,315
(Estimate)
South East Queensland
25 May, 2011
Requirement due to a result of a combination of:<br />- Continuing disaster related work volumes,<br />- Natural attrition,<br />- Unplanned leave effects,<br />- Effects of system & network delays arising on centres' average handling time (AHT) for calls,<br />- Unavailability of staff due to rehabilitation program limitations.