The Queensland Government is seeking proposals for a Welfare Manager to deliver a Welfare Space, Late Night Service and Day Space for the 2023 Safer Schoolies Gold Coast. In addition, the Welfare Manager would play a key role in the critical incident framework in consultation with the Safer Schoolies Team.
The Welfare Manager would be tasked with delivering the following services:
Welfare Space – 7pm to 2am
Late Night Service – 2am to 6am
Day Space – 11am to 4pm
To meet accreditation requirements, the appointed Welfare Manager must:
Be 18 years or over
Hold a current Blue Card (working with children check) and ensure all staff for all services have current Blue Cards
All staff complete Safer Schoolies Gold Coast Response Online Training Induction including Code of Conduct, Workplace Health and Safety requirements, and Image Consent (permission to be photographed/filmed).
Attend fire extinguisher training.
The Welfare Space must include:
Welfare Manager throughout the Response opening hours (week one).
One qualified Social Worker, Counsellor, Welfare Officer or Psychologist to attend to high-risk presentations.
Staff (recommend two) to assess the wellbeing of young people referred to the Welfare Space and provide appropriate support and referrals to services.
Staff (as above) and/or volunteers to sit and comfort young people referred to the Welfare Space.
Designated spaces created for private conversations, somewhere to relax and chillout and a kitchen area for light refreshments (i.e. tea, coffee, toasted sandwiches, fruit, muesli bars, confectionary).
The Late Night Service must include:
Staff to conduct a risk assessment of clients referred or deemed suitable for the Late-Night Service
Supervision of at-risk young people sleeping and/or recovering in the after-hours space provided in the ETC until it is safe to return home (closes at 6am)
Provide advice and information on available support services.
Staff to contact parents / guardians to collect individuals where appropriate; and support clients getting home (i.e. distribute Go Cards supplied by Safer Schoolies)
Referral services to Child Safety, Queensland Police Service or Queensland Ambulance Service if required.
Compliance with the Safer Schoolies Gold Coast Response referral pathways and procedures
Operational procedures
Daily reporting
Refreshments (from the Welfare Space supplies).
The Day Space must include:
Two suitably qualified staff to coordinate and operate the space
A safe and relaxed space for school leavers to receive information on all things Schoolies including activities, wristbands, closing times, transport, safety messages, free water and sunscreen.
Advice and information on available support services; support for high-risk presentations; referral services as required.
Basic first aid supplies
Issue collateral and consumables i.e. condoms, sunscreen, vaping flyers
Daily reporting submitted to Schoolies HQ ½ hour after closures (iPad and paper-based forms to be provided by the department).
For detailed information on the specific services sought under this tender, please review the "Request for quote" in "Section 2 - Requirements".
3 Jul, 2023
Management and Business Professionals and Administrative Services - (100%)
