Customer Relationship Management - Request for Quote - CON-GEN-0226
Queensland Hydro
L13, 239 George Street, Brisbane, QLD, Australia, 4000
CONGEN0226
Customer Relationship Management - Request for Quote - CON-GEN-0226 (CONGEN0226)
Goods and Services
Customer Relationship Management - Request for Quote - CON-GEN-0226
QLD Hydro is issusing a Request for Quote (RFQ) for Customer Relationship Management Software.
The RFQ is being issued to understand the proposed approach and costs for:
Onboarding and set-up,
Compliance against system requirements (see section 3 ‘Description of services / detailed scope’),
Security and business resilience,
Adherence to service levels,
Technical, commercial, legal and financial compliance to business requirements, and,
Training and technical support.
For detailed information on the specific goods / services sought under this tender, please review the Schedule A - CON-GEN-0226 Statement of Works.
4 May, 2023
Software - (100%)
selective offer process
No
$825,169
(Estimate)
Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Townsville
Mackay Whitsunday Region
Rockhampton
Gladstone
Wide Bay Burnett
South East Queensland
