Use this page to reset your password and/or retrieve you user name.
- Please enter either your username or email address
- Verify that you are not a 'bot' via the eCAPTCHA program and click the 'Generate Reset Password Link' button.
- This will generate an email to your registered email address(es), which will contain your username and a link to reset your password.
- The email should be received within 20 minutes, please ensure you check you junk mail.
- Click on the link 'Click Here to reset your Password' in the email - this will open a new webpage.
- Enter your new password and then confirm the password, click the 'Save Changes' button.
- To complete the process, log in with the username shown in the email and the password you have just established.
Please contact the QTenders Support Team on phone 07 3215 3699 or email BSU@hpw.qld.gov.au .
Business hours - 8am to 5pm Qld Time
Monday to Friday, excluding public holidays.
Detailed Help (Clicking detailed help will open a new browser window)