Display QBCC2024106

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Mediation and Conciliation Services Panel

 Issued by Queensland Building and Construction Commission

Invitation to Offer

Status: Closed
Mega Category: General goods and services
Number: QBCC2024106
Released: Thu, 24 Aug 2023 at 12:00AM Brisbane, Queensland
Closed: Thu, 7 Sep 2023 at 5:00PM Brisbane, Queensland
UNSPSC: Management and Business Professionals and Administrative Services - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Townsville
Mackay Whitsunday Region
Rockhampton
Gladstone
Wide Bay Burnett
South East Queensland
Interstate

Section 1

Tender Overview

The Queensland Building and Construction Commission has issued this ITO with the objectives of:

  • To join a panel of professional mediators and conciliators to deliver conciliation services between homeowners and contractors to secure outcomes ratified in an agreement with all documentation to be returned to the QBCC on completion and within timeframes.
  • The expectation of QBCC is that, providers from the conciliators panel will be offered a case to provide their services to. Providers will be able to accept/decline the offer, offers that are declined will need to provide a reasonable rationale for declining the offer.  On accepting the offer, the conciliator will contact, organise and deliver a conciliation service to work through the issues. On completion of a service, the conciliator will formalise the outcome in an Agreement of which a copy will be provided to the QBCC.  Any outstanding issues will be progressed by QBCC through other legislative pathways for resolution.

A briefing session will be held online at 9am 30th August 2023 to respond to any questions and gain further clarity on customer requirements and expectations. If you are interested in attending the briefing session, please email mcadmin@qbcc.qld.gov.au by 5:00 pm on 28th August 2023 referring QBCC2024106.

For detailed information on the specific goods / services sought under this tender, please review the "SOA Invitation to Offer Documents" in "Section 3 - Here is the detail".

More about tendering here

Section 2

Still need help? Contact Us


Other Contacts
users Annette Finch
Type Technical
email mcadmin@qbcc.qld.gov.au
users Yolanda Wang
Type Contractual
email yolanda.wang@qbcc.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.