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The insurance brokerage will work closely with QUT’s insurance team to provide a comprehensive suite of services tailored to the university's unique needs. These services include developing and implementing a customized insurance program, proactive risk management, efficient claims handling, and expert advisory support.
The brokerage should have a strong network in the insurance market, offering a wide range of providers at various price points. They should possess detailed knowledge of the insurance types and coverage required by QUT, and be responsive, meticulous, personable, and transparent. Additionally, the brokerage will advocate for QUT and clearly explain the nuances of the insurance industry and policy details in simple terms.
The brokerage will ensure that QUT’s insurance coverage is robust, cost-effective, and aligned with the university’s risk management strategy and objectives. The specific services to be provided include, but are not limited to:
*Insurance Program Implementation:
- Develop and implement a comprehensive general insurance program tailored to QUT’s needs.
- Ensure all policies align with the university’s risk appetite and regulatory requirements.
*Advisory Services:
- Provide expert advice on all insurance-related matters such as policy coverage, exclusions, and endorsements.
- Keep QUT informed of market and regulatory changes, including new legislation affecting liability coverage for educational institutions.
* Policy Review and Renewal:
- Conduct annual reviews of all insurance policies to ensure they remain adequate and cost-effective.
- Manage the renewal process, including negotiating terms and premiums with insurers to secure the best possible coverage for the university.
* Claims Management:
- Manage the entire claims process, from reporting incidents to negotiating settlements.
- Provide support and guidance to QUT staff during the claims process, ensuring timely and fair resolution.
* Education:
- Provide education sessions for QUT staff on insurance and risk management topics to enhance their understanding and awareness.
- Develop educational materials and resources to support the university’s risk management initiatives.
Currently, the university maintains various insurance policies, which renew on November 1st each year. This date is indicative only and may change at QUT’s discretion. The classes of insurance include, but are not limited to:
* Industrial Special Risk
* Corporate Travel
* General Public and Products Liability
* Group Personal Accident - Students
* Professional Indemnity
* Group Personal Accident – Volunteers
* Directors' and Officers
* Aviation (RPAS)
* Medical Malpractice (including Clinical Trials)
* Aviation (Non-Ownership Liability)
* Supplementary Legal Expenses & Statutory Liability
* Contract Works: Liability
* Crime
* Contract Works: Material Damage
* Cyber
* Fine Arts
* Motor Vehicle Fleet
* Corporate Protection
* Marine Cargo (Inland Transit)
For more detailed information, suppliers should refer to Part 2 - Business Requirements / Scope of Works.
Documents are available from the VendorPanel website at https://www.vendorpanel.com.au
Direct tender link: VP450542
Tenderers must be registered with the VendorPanel site to be able to download documents, request information and submit a Tender. Click here to register: VendorPanel Marketplace
All Tenders must submit responses via the VendorPanel Website https://www.vendorpanel.com.au
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More about tendering here
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