Display VP463686

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QT20255064 - ServiceNow Support Services

 Issued by Queensland Treasury

Invitation to Offer - Other Submission

Status: Current
Mega Category: General goods and services
Number: VP463686
Released: Fri, 6 Jun 2025 at 2:14PM Brisbane, Queensland
Closing: Fri, 20 Jun 2025 at 5:00PM Brisbane, Queensland
UNSPSC: Engineering and Research and Technology Based Services - (100%)
Region/s: South East Queensland

Section 1

Tender Overview

 

Queensland Treasury (Treasury) is seeking a reliable and experienced industry partner for the ad hoc support and development of the ServiceNow platform.

The objectives of this engagement include developing long term relationships with experienced, Brisbane-based ServiceNow support providers, augmenting existing in-house resources and ensuring Treasury’s ServiceNow instance is well supported and achieves continuous improvement, including identifying how Treasury can effectively utilise features within our licensing for ServiceNow. The Supplier will be expected to deliver training and knowledge transfer to our internal team, enabling them to better utilise the system.

The ultimate goal is to create a more self-sufficient internal team, while also expanding and optimising Treasury's use of the ServiceNow platform to drive organisational efficiency and value.

Refer to Request for Quote for further information.

Clarifications close: midday AEST 12th June 2025 (Note the midday timeframe)

Request for Quote close: 5pm AEST 20th June 2025


The following documents are included:
Request for Quote document
Attachment 1 - Supplier Code of Conduct
Draft Contract
QITC Terms and Conditions (related to Contract)
Schedule 4 (related to Contract)
Work Order Request Template (related to Contract)

 

Documents are available from the VendorPanel website at https://www.vendorpanel.com.au

Direct tender link on VendorPanel: VP463686

Tenderers must be registered with the VendorPanel site to be able to download documents, request information and submit a Tender. Click here to register: VendorPanel Marketplace

 

 

More about tendering here

Section 2

Still need help? Contact Us


Other Contacts
users see VendorPanel for details
Type Technical
phone PHONE: (07) 1

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.

Section 4

All finished? Please check and submit your response here

Give yourself the best chance

Step 1
Read through the tender description in Section 1		 right arrow Step 2
Review the detailed tender information in Section 3 (if any)		 right arrow Step 3
Complete ALL required tender documentation		 right arrow Step 4
Check for quality in ALL your tender documentation

Closes at Fri, 20 Jun 2025 at 5:00PM Brisbane, Queensland

Submit your response to Queensland Treasury.


Check the Tender Overview and Specification Documents for submission details or contact one of the Agency Officers listed in Section 2.

Section 5

Please help us to improve

The State Government is transforming the way we procure, including reducing red tape for our suppliers. Part of this is to reduce the complexity and the time it takes to complete tenders.

Complete Survey