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The Queensland Ambulance Service (QAS) is issuing a Request for Information (RFI) for a modern, enterprise-grade Mobile Data Dispatch and Communication Solution.
Goods or Services Required:
QAS seeks to replace its current fleet of approximately 1,000 fixed-vehicle Mobile Data Terminals (MDTs) with a comprehensive solution to service approximately 6,500 users. The required solution will include:
A core software platform (likely SaaS) for dispatch, messaging, mapping, and real-time location tracking.
Compatibility with a range of modern, non-proprietary hardware (e.g., iOS/Android tablets and smartphones).
Professional services for system integration, particularly with the existing QAS Computer-Aided Dispatch (CAD) system.
A robust, ongoing managed service agreement for 24/7/365 support and maintenance.
Expected Timing:
This RFI is for market research and planning purposes to inform a future procurement strategy. The closing date for RFI submissions is 2:00 pm AEST, 04 November 2025.
Location of Delivery:
The solution will be deployed to QAS staff operating across the entire state of Queensland, including metropolitan, regional, and remote locations. Implementation and support services may be provided remotely, however, a demonstrated local or Australian-based support capability is highly desirable.
Documents will either be available as described in the tender description or available from the VendorPanel website at https://www.vendorpanel.com.au
Direct link to VendorPanel tender: VP482412
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