Display TMR2415

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Claims Management System (CMS) Software, Hosting, Support and Associated Services

 Issued by Department of Transport and Main Roads - Information Technology Branch

Invitation to Offer

Status: All Offers Declined
Mega Category: Information and communication technology
Number: TMR2415
Released: Fri, 20 Mar 2015 at 6:35AM Brisbane, Queensland
Closing: Mon, 13 Apr 2015 at 10:00AM Brisbane, Queensland
UNSPSC: Information Technology Broadcasting and Telecommunications - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Townsville
Mackay Whitsunday Region
Rockhampton
Gladstone
Wide Bay Burnett
South East Queensland
Interstate

Section 1

Tender Overview

The Department of Transport and Main Roads (TMR) invites Offers from GITC Accredited suppliers, for the design, delivery and ongoing hosting and application support of a Claims Management System (CMS).

The CMS is required to support the departments claims management process for recovering costs of repairs to Road Assets from persons causing damage (such as 'at fault' drivers in road incidents).

TMRs preference is for an end to end solution from the capture of incidents, through web based case management with workflow elements to reporting capabilities (including geospatial reporting).

The CMS should require minimal customisation and configuration, could be hosted off premise and be delivered as a service (Software-as-a-Service or Managed Service).  The services to be provided include:

  • Licensed Software (underlying software component of the service offering);
  • Software Support Services (application support including updates and new releases); and
  • Managed Services (hosting of the CMS application).

More about tendering here

Section 2

Still need help? Contact Us


Other Contacts
users Peter Hurkett
Type Contractual
phone PHONE: (07) 3066 8579
email ict.tenders@tmr.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.