Display CON5965

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EAMS Transition Support

Issued by Queensland Rail Limited

Invitation to Offer

Status: All Offers Declined
Mega Category: Information and communication technology
Number: CON5965
Released: Tue, 31 Mar 2015 at 1:40PM Brisbane, Queensland
Closing: Fri, 15 May 2015 at 2:00PM Brisbane, Queensland
UNSPSC: Information Technology Broadcasting and Telecommunications - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Mackay Whitsunday Region
Wide Bay Burnett
South East Queensland

Section 1

Tender Overview

Queensland Rail is looking for a service provider to deliver the following outcomes in the provision of EAMS support:

  • Availability of systems

  • Responsiveness to ICT and Business issues

  • Resolution of incidents and issues

  • Validity of application versions

Queensland Rail's primary outcomes of the arrangement are as follows:

  • Deliver flexibility through managed services that are able to expand and contract with organisational change

  • Meet Queensland Rail business and performance requirements for highly available, high performance, reliable, secure and cost-effective Service 

  • Support business initiatives and priorities

  • Financially effective solutions and services with cost efficiencies delivered through the contract period

  • Achieve low risk entry into new technologies and/or services

  • Minimise disruption and risk to Queensland Rail operations and personnel during the transition period

  • Applications maintained and supported in accordance with QR’s procedures and policies.

Please Note: Associated Modules and Schedules to the Draft GITC Contract will be released via an Addendum shortly.

More about tendering here

Section 2

Still need help? Contact Us

users Scott McKaskill
phone 30722767
email scott.mckaskill@qr.com.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.