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Registration and Licensing COTS Product - Expression of Interest

Issued by Department of Transport and Main Roads - Information Technology Branch

Expression of Interest

Status: All Offers Declined
Mega Category: Information and communication technology
Number: TMR5115EOI
Released: Fri, 12 Jun 2015 at 3:09PM Brisbane, Queensland
Closing: Mon, 13 Jul 2015 at 10:00AM Brisbane, Queensland
UNSPSC: Information Technology Broadcasting and Telecommunications - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Mackay Whitsunday Region
Wide Bay Burnett
South East Queensland

Section 1

Tender Overview

Project background

The Department of Transport and Main Roads (TMR) is responsible for the legislation, regulation and customer information for vehicle registration and driver licensing in Queensland. TMR is currently undertaking a comprehensive review of the registration and licensing business areas to; improve its business processes, the customer experience and to achieve better and more accessible service delivery.

A major obstacle to reform in this area is that the system changes required to support reform are currently expensive, resource intensive and is time consuming. These factors have inhibited the ability to reform in the past, and with the renewed emphasis on improved customer experience and optimised business processes, this is an obstacle to meeting TMR’s objectives.

The core system for managing the Department of Transport and Main Roads (TMR) Registration and Licensing (R&L) business data is the Transport Registration and Integrated Licensing System (TRAILS) suite. Over time TRAILS has become complex to maintain and modify and, as a result of the legacy architecture, maintenance and enhancement are both expensive and time consuming. TMR is embarking on a modernisation program which seeks to address a number of opportunities and imperatives which will result in the upgrade of the Registration and Licensing applications portfolio, which includes TRAILS.

One opportunity for modernisation of the Registration and Licensing applications portfolio, including TRAILS is the replacement of the current system with an existing Commercial Off the Shelf (COTS) or Government Off the Shelf (GOTS) product or suite of products.

Purpose of this EOI

The purpose of this Expression of Interest (EOI) is for TMR to gather information from the market to inform an internal business case, which will outline the strategy of the modernisation of the Registration and Licensing applications portfolio. To inform this strategy, TMR are seeking to understand the:

  • Number of COTS/GOTS products in the market;
  • General functionality of the COTS/GOTS products available; and
  • Structure of the responding companies and stability of the product to ensure a long term support and maintenance arrangement is viable.

Subsequent procurement phase

Following the business case, should TMR choose to replace its Registration and Licensing application portfolio with a COTS/GOTS solution an Invitation to Offer (ITO) (or multiple ITOs) will be released to the market. The ITO(s) are intended to be released only to respondents to this EOI, however TMR reserves the right to release the ITO to:

  • Only suppliers who have provided a response to the EOI;
  • Suppliers who have responded to the EOI and any others which have been identified as having a COTS/GOTS product; or
  • The open market.

Who should respond to the EOI

  • Organisations with a COTS/GOTS solution; or
  • Solution Implementation Partners with a COTS/GOTS solution;
  • Systems Integrators with a COTS/GOTS solution.

TMR is not looking for a solution implementation partner not offering a product at this stage.

TMR encourages industry discussion and collaboration on possible solution options and wishes to promote industry consortia bids for this initiative. TMR is driven to achieve the best outcome for the department and advises industry that any teaming agreements should not be exclusive as TMR may reserve the right in subsequent ITOs to select consortia partners based on best fit for requirements.

More about tendering here

Section 2

Still need help? Contact Us

Other Contacts
users Peter Hurkett
Type Technical
phone PHONE: (07) 30668579
email TMR5115@tmr.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.