Display DPC0012016

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Provision of Support and Maintenance Services for the Office of Queensland Parliamentary Counsel (OQPC) eLegislative Drafting Tool

 Issued by Corporate Administration Agency

Invitation to Offer

Status: Awarded
Mega Category: Information and communication technology
Number: DPC0012016
Released: Mon, 19 Oct 2015 at 6:11PM Brisbane, Queensland
Closed: Thu, 12 Nov 2015 at 2:00PM Brisbane, Queensland
Awarded: Thu, 31 Mar 2016 at 12:00AM Brisbane, Queensland
UNSPSC: Information technology consultation services - (30%)
UNSPSC 2: Software maintenance and support - (70%)
Region/s: South East Queensland

This Tender has been awarded - please click here to view the Contract details.

Section 1

Tender Overview

The Office of Queensland Parliamentary Counsel (OQPC) is seeking proposals from suitably qualified and experienced vendors for support and maintenance services for OQPCs eLegislative Drafting Tool.

Required support and maintenance services incorporate (in summary);

  • Single point of contact (Help desk services);
  • Incident (break-fix outages) and problem (root cause analysis) management;
  • Change management;
  • Proactive maintenance;
  • Documentation.

Service requests incorporates (in summary);

  • Drafting Tool upgrades specifically the FrameMaker software underpinning the drafting tool;
  • Changes to the Document type definition files;
  • Changes to the Structure Application including the Element Definition Document (EDD), read/write rules and templates; and
  • Configuration and customisation enhancements.

For detailed information on the specific products and/or services sought under this tender, please review Section 3 - Specifications of the Invitation to Offer (ITO) document.

Industry Briefing:  The is no industry briefing being held for this invitation.

Response Information:  Please carefully read Section 1 and 2 of the ITO to ensure you are submitting a compliant offer, and ensure all questions are forwarded promptly to the below contact officer. 

GITC accreditation:  Suppliers will need to indicate in their response, their Government Information Technology Contracting (GITC) accreditation status and/or willingness to obtain prior to entering into a contract if theirs was selected as the preferred offer.

More about tendering here

Section 2

Still need help? Contact Us

Enquiries
users Belinda Bloomfield
phone 30032311
email caaprocure@caa.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.