Display QED99983NOTICE

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SOA for Augmentation of ICT Support Services for Schools

Issued by Department Of Education, Training and Employment

Forward Procurement Schedule

Status: Forward Procurement Schedule
Mega Category: Information and communication technology
Number: QED99983NOTICE
Published: Mon, 29 Aug 2022 at 12:00AM Brisbane, Queensland
Unpublished: Fri, 7 Oct 2022 at 5:00PM Brisbane, Queensland
Expected ITO Date:
UNSPSC: Information Technology Broadcasting and Telecommunications - (50%)
UNSPSC 2: Management and Business Professionals and Administrative Services - (50%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Mackay Whitsunday Region
Wide Bay Burnett
South East Queensland

Section 1

Tender Overview

SOA for Augmentation of ICT Support Services for Schools

The Department of Education intends to establish an ICT Support Services for Schools arrangement to augment existing, internal ICT support services.

This Forward Procurement Notice is to advise potential suppliers of our intention to release an Invitation to Offer (ITO) via QTenders to the open market, with an expected release in the month of September 2022.

Any communication with the Department in relation to this Forward Procurement Notice must be in writing to the email address listed below.

The Department of Education is seeking to establish a Standing Offer Arrangement (SOA) with experienced and capable ICT support service providers that will enable Eligible Customers to purchase ICT Support Services for Queensland state primary and secondary schools. The main objectives being -

  • Establishing a streamlined process for Queensland state schools to access ICT Support Services via experienced ICT support services providers, in instances where internal ICT department resources are unavailable;
  • Enabling Queensland state schools, including regional and remote schools, to access a large range of suppliers and select a supplier that best meets their specific requirements for ICT Support Services;
  • Maximising opportunities and making it simpler for suppliers to do business with Queensland state schools, in particular Australian Indigenous suppliers, small to medium enterprises and regional businesses;
  • Improving access to reporting and data relating to ICT Support Services across Queensland state schools; and
  • Augmenting the Department’s internal ICT Support Service employees.

 The Department is committed to advancing the economic, environmental and social objectives of the Queensland Government, including, maximising Queensland suppliers’ opportunities to participate in government business, supporting regional and remote economies, and doing business with ethically, environmentally and socially responsible suppliers.

 In scope ICT Support Services include -

  • Device and Equipment Management;
  • General IT Support; and
  • Network and Server monitoring.

 Out of scope services include, and are not limited to –

  • Recruitment-as-a-Service;
  • Hardware; and
  • Software.

More about tendering here

Section 2

Still need help? Contact Us

users Harvey Leane
email Harvey.LEANE@qed.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.

Section 4

All finished? Please check and submit your response here

Give yourself the best chance

Step 1
Read through the tender description in Section 1
right arrow Step 2
Review the detailed tender information in Section 3 (if any)
right arrow Step 3
Complete ALL required tender documentation
right arrow Step 4
Check for quality in ALL your tender documentation

Closes at Fri, 7 Oct 2022 at 5:00PM Brisbane, Queensland

Section 5

Please help us to improve

The State Government is transforming the way we procure, including reducing red tape for our suppliers. Part of this is to reduce the complexity and the time it takes to complete tenders.

Complete Survey