Display PA000405

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Implementation Services for RTA Digital Transformation and Microsoft Dynamics 365 Program of Works

Issued by Residential Tenancies Authority

Invitation to Offer

Status: Closed
Mega Category: Information and communication technology
Number: PA000405
Released: Wed, 7 Dec 2022 at 11:35AM Brisbane, Queensland
Closed: Mon, 13 Feb 2023 at 10:00AM Brisbane, Queensland
UNSPSC: Software - (100%)
Region/s: South East Queensland

Section 1

Tender Overview

The Residential Tenancies Authority (RTA) is seeking Proposals for Implementation Services for RTA Digital Transformation and Microsoft Dynamics 365 Program of Works. 

These services will be delivered via a structured program called the myRTA Modernisation Program (mRMP) which includes:

  • a series of projects and initiatives to modernise and enhance the RTA's aging core systems of Microsoft Dynamics CRM and AX, that have reached their end of life, and will implement a suite of scalable and integrated business applications, based in an evergreen Microsoft Dynamics 365 cloud platform. 
  • The new platform-based solution will be designed to allow the addition of new capabilities and functionality, have the flexibility to facilitate continual improvement, and keep pace with the ever-changing rental market - better addressing the needs of the RTA’s users and customers.  
  • The intent of the mRMP is to bring about improved data quality, processing and management efficiency, a single view of our customers, and increased Business Intelligence to generate insights and personalise experiences across channels as part of the RTA's Customer-Centric approach.  

For detailed information on the specific goods / services sought under this tender, please review the "Specification Documents" in "Section 3 - Here is the detail".

More about tendering here

Section 2

Still need help? Contact Us

Enquiries
users Rea Bundock ARCHIVED
phone 32241038
email zzARCHIVED_Rea.Bundock@rta.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.