Display QRP22131

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People Connect Learning

Issued by Queensland Rail Limited

Invitation to Offer

Status: Awarded
Mega Category: Information and communication technology
Number: QRP22131
Released: Fri, 31 Mar 2023 at 3:23PM Brisbane, Queensland
Closed: Fri, 12 May 2023 at 2:00PM Brisbane, Queensland
Awarded: Mon, 6 Nov 2023 at 12:00AM Brisbane, Queensland
UNSPSC: Information Technology Broadcasting and Telecommunications - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Mackay Whitsunday Region
Wide Bay Burnett
South East Queensland

This Tender has been awarded - please click here to view the Contract details.

Section 1

Tender Overview

QRP-22-131 People Connect Learning – Tender Overview

Queensland Rail is seeking a highly experienced professional organisation with a strong track record in delivering SuccessFactors implementations, specifically the Learning Management System module. The successful implementation partner will be required to deliver and successfully roll out the Success Factors Learning module across the organisation. To provide Queensland Rail with the necessary information to evaluate the suitability of providers, the successful supplier will be required to provide detailed responses to this Statement of Work (SoW).

The preferred supplier will need to demonstrate their suitability to meet all the outlined scope of work and business requirements described in this SoW. Queensland Rail intends to select the offer that best meets the evaluation criteria and that will provide Queensland Rail with the most appropriate commercial outcome.

The successful tenderer/supplier will be required to deliver and successfully roll out the SuccessFactors Learning model across the organisation.

Provide implementation services including:

  1. Provide end to end project delivery services to implement the SuccessFactors learning module.
  2. Develop and delivery of Change management services in line with Queensland Rail Organisational Change Management (OCM) framework and templates
  3. Develop, rollout and successful embed validated by measures of success for any changes to process resulting from the launch of the SuccessFactors learning model.
  4. Develop, test and deploy the SuccessFactors module and any required external system and data integrations.
  5. Enhance existing training material and migration to the learning module.
  6. Migrate all learning compliance data from current state SAP LSO / considering all qualifications in line with job architecture.
  7. Develop reporting suite and ensure reporting enhances operational capability and meets regulatory and compliance.
  8. Transition to Business-as-Usual including hyper-care and all relevant supporting materials
  9. Ensure alignment of Queensland Rails Job Architecture framework

   Respondents who would like to download all documents and are interested in submitting a response, please follow the below instructions:

  1. Tenderers are to email the nominated Contact Officer ( Amanda.reid@qr.com.au ) to register interest and to gain access the documents and online response form in the SAP Ariba Sourcing system with the following information:
  1. Name of Tendering Organisation
  2. Name of Tenderer Representative
  3. Email Address
  4. Phone Number
  5. Ariba ANID (if known)
  1. Ariba Sourcing, Queensland Rail’s tendering system, is the only tool that will be used for the receipt of tender submissions. Queensland Rail will not accept any hardcopy responses or responses via the Queensland Government QTenders website.
  2. Refer to the attached document “Ariba Guide for Suppliers (v1,1)” for instructions on how to navigate the Ariba Sourcing System (once you have registered your interest with the Contact Officer).
  1. The tender package includes:
    1. Invitation and Condition of Tendering
    2. Preamble
    3. Scope of Works:
    4. Tender Response Questions in SAP Ariba Sourcing - will be provided upon SAP Ariba registration


Queensland Rail will only accept responses submitted via the SAP Ariba Sourcing System.

Please do not leave tender responses until the closing date and time, allow adequate timing to have tender responses uploaded into the system.

Indicative timetable for the tender outlined below:



Tender release

31 March 2023

Closing date for tender clarifications / questions

1 week prior to the closing date

Tender closes at 2.00pm (AEST)

12 May 2023

Queensland Rail reserves the right to alter the above dates throughout the Tender Process should the need arise.


Contact Officer

Rinna Kato

Senior Sourcing Specialist,






More about tendering here

Section 2

Still need help? Contact Us

users Rinna Kato
email rinna.kato@qr.com.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.