Display ITPR20241272

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Digital Adoption Platform (Customer Online Guidance System)

 Issued by Department of Environment and Science

Invitation to Offer

Status: Closed
Mega Category: Information and communication technology
Number: ITPR20241272
Released: Fri, 12 Apr 2024 at 4:44PM Brisbane, Queensland
Closed: Thu, 2 May 2024 at 10:00AM Brisbane, Queensland
UNSPSC: Information Technology Broadcasting and Telecommunications - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Townsville
Mackay Whitsunday Region
Rockhampton
Gladstone
Wide Bay Burnett
South East Queensland
Interstate
International

Section 1

Tender Overview

The Department of Environment, Science and Innovation is seeking proposals for Digital Adoption Platform (Customer Online Guidance System).

The Customer is seeking responders who are experts in online digital learning pathways/platforms including but not limited to tools that will:

  • Provide a digital learning platform for DES to create ‘built in’ how to guides
  • Provide training to DES employees on how to create and maintain interactive content
  • Offer interactive on-screen guidance and tips to ensure data is entered correctly the first time
  • Improve ability for users to self service
  • Provide on boarding support for new users
  • Provide notification and guidance when something changes (e.g. functionality changes or regulation changes)
  • Fully integrated with Dynamics and Appian

For detailed information on the required goods/services sought under this tender, please review the Request for Quote document.

More about tendering here

Section 2

Still need help? Contact Us


Other Contacts
users Denyka Roberson
Type Contractual
email SupplierMgmt-ITP@daf.qld.gov.au
users Russell Cotterill
Type Contractual
email SupplierMgmt-ITP@daf.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.